Hi there,
despite having unlocked legion world quests I am not being offered any world quests other than pet battle or dungeon world quests in the invaded zone during said event. The Invasion is being recognised on the map (I do have the invaded zone marked with the green Legion logo) and I’m getting the quest to repel Legion invasion, but no world quests connected to the invasion are available. The world quests in other zones are unaffected by the issue, as long as the zone is not invaded. I’ve already contacted customer support and they were unable to help, thus advised me to make a forum post and report a bug.
I’m happy to cooperate and provide screenshots or any further explanation if necessary. Thanks in advance for help in resolving the matter.
Check to make sure you do not have a Class Hall or Artifact quest which is phasing the zone. If it is happening in multiple zones then this should not be the cause.
If you have checked that though and the problem continues then reach out to the Support Team for further assistance.
It happens in multiple zones, no filters to world quests are applied, the class hall campaign is finished.
Which support team should I reach? I’ve already made in-game ticket and was advised to make a post on a bug forum, which I cannot find on EU forum.
There isn’t a bug forum in EU (we report bugs ingame). Are you sure you didn’t make the ticket on the US site? If it was definitely EU, you should reopen the ticket, point out we don’t have a bug forum and that it isn’t a bug and link Schwayjeck’s post telling you to make a ticket.
One more thing to try before you do that; can you try resetting your ui - https://eu.battle.net/support/en/article/7549 It’s possible something in one of your addons is masking the quest markers on the map
I would also suggest trying to see if the WQs show up using a clean interface like Ananda above pointed out. Both during Legion and BfA there have been cases when one of the many WQ tracking addons have had bugs or other issues (eg. after game updates) causing the WQs to be hidden.
Thanks guys for your replies.
Ananda - I’m 100% sure I’ve contacted EU customer support as I wrote the ticket using in-game help feature.
Disabling addons was my first thought, I was later advised by CS to remove any addon manager I have installed and disable addons which I did - whether I had addons disabled or completely removed with the addon manager removed from my PC the issue persisted.
I’ve been exchanging messages with customer support for around two weeks and basically they said they are all out of ideas. Below is summary of what I was advised in case somebody else would like to throw an advise (each dot represents one response from CS team):
- complet the quest Uniting the Isles to unlock world quests (which I already stated I have done and unlocked world quests)
- invasions spawn every 18 hours
- check filters, reload, relog and rezone, remove addon managers and disable addons
- invasions are on a rotation and are not always active so check for the legion marker, was also requested to send in-game screenshot proving my point
- make a post on “our Bug Report forums”.
Anyway, I reopened my ticket in hopes to get the issue resolved but feel free to drop any other advise if one have any.
1 Like
In addition to just removing/moving addons did you also move/remove WTF folder as that contains settings etc.
Have you tried checking eg. Wowhead for active WQ (for EU) and going there and see if the WQ is visible to you when you are there, regardless what the map is saying?
https://www.wowhead.com/world-quests/legion/eu shows the currently active Legion WQs for EU.
Well, I haven’t thought about removing WTF folder to be honest. Will try it at the next invasion available to me. Thanks for the advise!
Removing the WTF folder is part of resetting your UI per the article I linked. It includes the cache as well as interface & WTF
1 Like
Ananda - That’s correct. I just had a quick glance at the article you linked and saw it was similar to what I was already advised by CS and just didn’t give it a proper look for which I apologise, since you tried to help and gave an actual advise.
Grelier, since I didn’t address it earlier - ye I went to the places where quest should be and it just wasn’t available to me.
Anyway, GM got back to me - they made some final adjusting to my character’s flagging and I’ve checked the Invasion with properly reset UI and addon manager removed. Unfortunately it didn’t resolve the matter and now I’m off to in-game “Submit Bug” feature.
Thanks again for all your time and effort put into helping me resolve the issue.