Live game support?

Can we have an official response as to why the live game is in such a sorry state at the moment with 0 support going on? The game is full of game-breaking bugs, visuals not showing in dungeons and raids (vault ground effects), bosses in m+ keys breaking after reset, training dummies not taking any damage for the past week (valdrakken). We are still paying for the game

You won’t get any answer from them.

Apparently this is resolved by switching to DX11.

But they seem to be putting all their hours into Remix right now.

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