Logging issue of thousand iranian players

hi. Same here please help us

This problem is known as “Teleport Failed: Instance not Found”, most likely related to networking between certain IPs coming from a country that is likely to be sanctioned such as “Iran”, and to a server provider such as Amazon which already banned Iranian’s IP 2 years ago or so.

The key to solve this problem lays in route tracing and a software called “MTR” test which there is a link on blizzard support and how to do it.

This problem is nothing new and blizzard team is 100% capable of fixing it as they did before in 8.3 (referring to this thread: Continuous Issue of being stuck on Loading Screens - #169 by Jingoraitin),
with test data collected from players blizzard team managed to fix the problem within a month or so.

In Shadowlands this problem came back exactly at launch of Shadowlands and many players including myself could not play the game without VPN! so we made a thread to start collecting test data again to solve the problem (referring to this: Continuous issue of being stuck on loading screens [NEW TOPIC] - #145 by Nazragoth-emerald-dream).

There are still many test data in this thread and they are related to the new problem. no one just really cared enough to answer properly or even look at logs… , hopefully this thread can gain enough attention from the right people to finally after 4-5 months of miserable game play experience, risking your computer safety and what not, we can play normally like rest of the world. as if already living in this country is not hard enough, that we have to endure such discrimination in video games too. we just want to play to forget.

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yes we have the same problem…please solve this for us …thank you so much<3

Hi . i have a same problem pls help us

same problem here for me and all of my iranian friends

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Just help us.

@SARDAR_WOW Hi,
Thank you for such a great report of failure on behalf of your country mates! Blizzard Always had a great feeling about Iranian People! i am pretty much sure they will fix this issue As well.
all regards!

Please fix this problem.

Please fix this problem.

yes solve it pls

same issue Please fix it

Plz find the way.!!
We play wow since 2006
Plz

Dear great team of blizzard pls solve this problem :pray::heart:

Yes, I have the same problem and I can not enjoy the game

i have problem plz fix it

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same problem

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Apparently Blizzard does not care about this problem. who cares about thousands of players anyway.

not that anyone from blizzard cares about this, but to anyone who still cares, the problem is still here as of 06/01/2021. and we still have to pay for VPN to play the game. 6 months since shadowlands release and still not a single answer to this problem has given by blizzard…

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Hello dear Blizzard, yes it is true, I am an Iranian player. With the start of the new season of this game, we have these problems mentioned in the topic, which includes loading, etc. Please fix this problem. Wow is my favorite game and that of many Iranian players. Please make us happy by solving this problem

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thats right blizzard i can not enjoy of my game