I played this entire day and now suddenly i get instant disconnect and cant login anymore i have no idea on what to do please help
Log into what, a character, the whole game? what message, more info would be great.
The game i created a new druid on the new expansion by doing the tutorial boat and then i cant move or do anything it stands still there a few seconds and then disconnect me i cant go into other servers or anything i cant even login to the game anymore
do other characters work? What message do you get?
Nope i cant even login to the game anymore i get instant disconnect
Disconnect when? and WHAT MESSAGE DO YOU GET!
I get no message i try to login i put in my username and password and when i do i get disconnected like you do when theres a server shutdown but theres not
Have you tried a restart of the app?
Yep nothing works
OK then you need to try a repair of the game and make sure Warcraft is allowed in your firewall and AV software.
Repair does not work it sits there awhile and then comes up we cant reapair the game, and deleting wtf, cache, interface does not help i cant play the game anymore please help
Did you check your own firewall and AV software? Updates can cause this.
I have windows defender no firewall or av software only the built in in windows
Nope repair did not work again comes up with that something went wrong try again so im screwed i cant uninstall the game either so this is my last time playing if you dont have any other ideas now im supersad
I take it you have already done the basic IT support thing of turning your computer off and on again, apart from that there isn’t much else.
It sounds like something is blocking the connection.
Is this really blizzard support im talking too it does not sound like it
I’m just a player like you, this is the customer support not the tech support forum.
Blizzard employees reply in Blue text.
Topic marked as resolved
Hi,
Not sure if you managed to resolve it or find an alternate solution but sometimes when starting out a character on Exile’s Reach. Your character starts out on a boat, but if there is a delay in logging in it can cause the character to fall off the boat and get stuck.
This can sometimes resolve itself but, more often then not the quickest way to fix it is to delete the character and create a new one.
I have the same issue. I figured out that my Bnet Client randomly DC´S since the update. I cant login anymore. I have to Close and Open the Bnet client again and it works for 15 - 20 min till the dc happend again.