Ticket:
[Name]
Hi people behind blizzard/WoW ^^
Could you please fix this somewhat of a bug? I’ve recieved a ring two weeks in a row now that is for healers and spell casters, and I’m a Blood Death Knight. It seems pretty pointless to get gear that isn’t meant for my char in any specs in the weekly chest. As far as I can tell, the “Lady Waycrest’s Music Box” has intellect on it and only intellect.
To get that item two weeks in a row (The Lord Waycrest’s Signet) really ruins the player experience.
Best wishes,
[Name]
23 hours ago
This ticket has been marked as Answered.
23 hours ago
[Name]
Greetings Bloodymess,
I am Game Master Khrastalius. Unfortunately I seem to have missed you ingame, which is why I am sending you this offline response to answer your issue.
But first let me apologize for the long wait time. While we always try to get in touch with our players as soon as possible, it is sometimes not feasible due to the huge amount of tickets we receive each day.
I took a look into this issue and pulled your activity logs and was able to verify the situation you described. That being said, Customer Support exists to help our players when the game’s systems are not working correctly and as such, an undesired outcome results from an action you might take. This is not the case.
Your Loot Specialization affects the gear obtained from bosses and Mythic caches. Loot from other sources will usually adhere to your class only: this is applicable to rewards from World and Emissary Quests, items found in satchels and rare elites in Warfronts. Unless otherwise specified in the item description, the loot will be class specific, not spec specific.
I hope this helps to clarify the loot mechanics
Have a great day!
GM Khrastalius
Customer Support
Blizzard Entertainment Europe
21 hours ago
[Name]
No, it’s not solved, since Death Knight CAN’T use intellect no matter which spec they use. It sounds more like an auto answer you gave me there, since there’s no point to drop a ring that is useless for classes that can’t use intellect no matter which spec they’re in. When you work to get something out of your weekly chest, you at least expect that it’s something that can be used on at least one of the 2-4 specs that is on that character…
1 hour ago
Moonarkhus
Thank you for waiting for this answer [Name], [Name] here!
Apologies for the other answer, I know what you mean about the Lord Signet. This ring “sets” with the music box which is a caster only item, so Bloodymess won’t be able to complete the set and get the reward.
We don’t know if this is intended so we reported this to devs. If you have one minute, please copy paste your initial ticket to the in-game “bug report” window so you will add some details to it.
My personal idea is that the ring has been left as possible loot for all classes because it has pretty good stats overall and, despite not being able to complete the set, it’s still a good ring if nothing else or nothing better is available, but I may be wrong.
Now, the fact that you got it 2 weeks is a row is frustrating but sadly that’s part of the RNG way of things. However, I will cross my fingers and hope you’ll get something cool next week [Name], thanks for the time and have a nice day!
- [Name]
1 hour ago
This ticket has been marked as Answered.
Now, how the heck is that even possible? A ring like that shouldn’t be given, if it has no purpose to the class…
Is Blizzard trying to get less customers, by ruining the experience for the gamers?..