Lost a Crafting Order during server outage

Howdy!

Yesterday morning I submitted a crafting order to my go to leatherworker for Flame- Touched Cuffs (ilvl 476, embellished). After that, as you know, the servers went haywire. When I can finally log in, during the afternoon, I realized that the crafting order was gone from my active C.O. list and i did not received any item. It’s rather painful because I lost a bunch of expensive and rare materials (or at least a mainly solo player they are quite precious), like the Dream Spark, the Wyrm Crest, the shadowflame armor patch and the 10.000 gold I paid to my crafter for his services. I tried to ask the crafter that he sees my CO on his list but he hasn’t been online yet.

I opened a ticket, and I got an automatic response that they are busy, and I should try item restoration (not helpful because it’s not an item I previously owned), mail recovery (didn’t worked, only can restore some postmaster mail probably full of some grey items) and the forums (here we are, woowee) and they considered the matter answered (nice work fellas).

So, forum waddaya think?

Seen some response to people that have the same problem as you saying that they wont do anything about it just give it time and maybe it resolves it self. So more or less the new standard answer.

The only blue post I’ve seen is

You might want to add your details there.

1 Like

Thank you. I do that. I rarely use the forums, so that thread avoided me. Checking it out.