Lost all quest progress after faction change

I recently got the quest item from Tka’ktath to start the long grind to get the mount Seisbarg. The farming went all well and I finished the first quest, at the same time i was grinding the war crates which was close to impossible as a horde on Ragnaros. So I decided to faction change in the middle of it too Alliance. What a god damn mistake that was…

I soon figured out that i lost ALL quests and progress on quests with it.

That included the conquest quest that i was close to capping. that means that i will obtain the conquest weapon 1 week later than everyone else.

But the worst thing is obviously the 30+ hour grind on the mount.

I made a ticket of course to get some help, but I just got a bot message explaining to me that i need to loot corpses my self to get loot on classic wow and some other irrelevant information.

PLEASE help me to get my progress back on track. this is extremely dissapointing.

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