Lost my twink items to gear upgrade

I lost all my twink gems gears foods etc to gear upgrade I made a mistake and I clicked gear upgrade on my twink character and since it’s a twink account I don’t want to buy sub on it all my items are in mail and I don’t have access to them what can I do? I made a ticket 24 hours ago but still no answer

Its a trial account (free, we can call it for game demo). U can do nothing but buy a month and loot the mailbox.

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