Lost progress in the game (achievements, quests, reputations)

CS can’t help when things are bugged so they aren’t being obtuse, they have no control or power over bugs and can’t fix them. It requires a Dev and the way we let Devs know about issues is the in game bug report.

I would check out some of the discussions in CS, they also can’t fix the bugs but you can see there are others with the same issues, for example:-

Try the search facility to see if there are any on going topics about the issues affecting you.

There is also the Known Issues article

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