Hello guys, hello Blizzard.
First of all, I love the game. I’m 32 years old and have been playing World of Warcraft since I was 13. The game has been with me longer than my girlfriend, my friends from school and university, my friends from sport and my other hobbies. I play the game to relax, I like to fight in dungeons and raids and against other players and I like to collect mounts.
And that’s what brings me here. Just like so many others. There is a mount with the name X-45 Heartbreaker. The mount drops in an event dungeon in Shadowfang keep. The event boss is called apothecary Hummel. The boss can be fought and looted 15 days a year, and with any character over level 60, as it was called in 2024. Since 2023 there is even a “special box” with the first kill of the day, from this box there is a particularly high chance to loot the special mount with the name X-45 Heartbreaker. All subsequent chances during the day can contain the mount at a lower chance. The last change came in 2025, now the boss can be defeated and looted by any character above level 10, for the good loot.
The years before it was different. The required level of a character was different from year to year in order to be able to fight the event boss and to be able to loot it.
In one year I killed the boss 15 times, in another 500 times. Today I’ve reached over 4000 kills. And I’m not alone. Many of my fellow players have also fought and looted the boss countless times. And we all have something in common: we don’t have the mount.
Occasionally, there are players who are and have been very lucky to loot the mount. You’re welcome for it.
Over the years, the community, which loves the game as much as I do, has raised voices, wishes and complaints about this one mount.
You have responded to the community over the years:
Feb. 16, 2022, 2:11 a.m. :
,Yep, this isn’t fun. I’ve done the event a dozen times a day on my characters before in previous years and probably would be doing it again this year if I didn’t have other real-life stuff going on.
Right now, if you want to maximize your chance of getting the mount, it’s in your best interest to repeat this event every day on as many characters as possible. That’s… mathematically correct, but not a great experience.
We hear this frustration and the good news is that we’re discussing this issue amongst the team and evaluating possible solutions for holiday events in general. The bad news is that even if we do end up making changes, they wouldn’t be in time for this year’s Love Is In the Air holiday event.‘‘
Feb. 3, 2023, 8:30 p.m. :
, The Love is in the Air world event is right around the corner, and we’re sharing the love this holiday season.
We’ve heard your feedback on the frustrations with X-45 Heartbreaker’s low drop rate and feeling the pressure of having to farm the mount by cycling through as many alts as possible every day. From now on, the first Heart-Shaped Box you receive each day across your Battle.net account will have a greatly increased chance to contain the X-45 Heartbreaker mount.
Any subsequent Heart-Shaped Boxes you earn on your characters after the first each day will drop the mount at the previous, original rate.
Love is in the Air begins on February 6 at 10:00 a.m. PST in all regions. So spritz on your favorite perfume and head to the Shadowfang Keep event dungeon to defeat Apothecary Hummel for your chance at the fantastic flying fuschia fuselage you’ve fancied far too fervently for what seems like forever.
Good luck adventurers!‘‘
June 21, 2024 :
,UPDATED LOOT SYSTEM
We’re changing the way the loot system for the holiday boss drops work. We have increased drop rates significantly for the first boss kill on a single account. Only the first attempt on a single Battle.net account will be eligible to receive the item drop, however. For each subsequent daily attempt on the boss with a single Battle.net account, the chance for the item to drop will increase and continues to accumulate for each failed attempt. This change will allow players to spend less time working to earn a specific dropped item while providing an increasing opportunity to get that item during the holiday.‘‘
Feb. 5, 2025, 11.58 p.m. :
,Hello. We recognize that we’ve made some changes to holiday reward drops over the last couple of years, and we can see that a bit of clarification is called for here.
For Love is in the Air 2025:
Legacy drops, such as the X-45 Heartbreaker, have a much higher chance to drop on your first attempt of the day (WoW account-wide). There is a very small chance to receive legacy drops on subsequent attempts made the same day, for players who enjoy running the content on multiple characters.
New drops, such as the Love Witch’s Sweeper, can only drop on your first attempt of the day (WoW account-wide), and will see an increasing chance to drop with each new day that a first attempt is completed.
Good luck out there. Don’t stand in the Crown Chemical Company’s chemicals!‘‘
You have communicated and I thank you for that. However, I must honestly admit that I am disappointed with the way you have communicated. Because it seems to me that we are going round in circles. In 2022, you clearly communicated that it’s not fun to have to kill the boss, who is available 15 days a year, countless times. That’s not fun. I love collecting mounts, but knowing that the chances are limited, the chances are so dwindling, that’s not fun. You knew that in 2022.
In 2023, you gave us a lucky first attempt at the Battlenet account. For all further attempts, the old chance should remain. A good thing in itself, but somehow the “lucky first try” doesn’t go down well with most players.
Joy then came in 2024 when it was finally said:
UPDATED LOOT SYSTEM
We’re changing the way the loot system for the holiday boss drops work. We have increased drop rates significantly for the first boss kill on a single account. Only the first attempt on a single Battle.net account will be eligible to receive the item drop, however.
The joy quickly faded, however, as we learned in 2025 that this does not affect the so-called legacy loot. You classified the X45 Heartbreaker as a legacy loot for the first time, but I don’t really understand that.
Today we are back before 2022. Many people run into the dungeon in countless attempts, hoping to get lucky with their lvl 10 Alts. We don’t enjoy it at all. It’s torture. The community is looking for solutions. To have a better chance with the first attempt, players run with 5 starter accounts into the dungeon at the same time and kill the boss alone. This is 2025, do you really want that? That can’t be the right way, because the game stands for togetherness.
Furthermore, I can’t understand why we get bad luck protection for a new mount, but not for an old 17-year-old mount.
For years, we couldn’t loot the mount. And there are players who think like me. I read it every day in forum, US Forum, Discord, on Reddit and on Wowhead.
I would like you to reconsider the drop chance of this mount. Solutions here could be to sell the mount for 5000 lovetokens or more through an npc. You would still have to kill the event boss many times for this number of Lovetokens, but you would know that the mount is safe after 1000 attempts, because we now have the warband and you can send lovetokens to your Main Charakter. Another solution would be to introduce bad luck protection here as well, or to not limit the lucky first attempt to one attempt for the entire Battlenet account. Do it like the headless horseman, but please reconsider, for the love of your community and their time.
I’m aware that you don’t need every single mount in the game. Nevertheless, this mount is no fun. You have changed the world boss mounts drops and their probability in Pandaria and Draenor over time. You can still do that here, for your community and their time.
Make the event what it really should be. Bring love into the game. True to the motto: Love is in the air.
Thank you for World of Warcraft!
PS: Maybe someone can help me/us and share this in the US forum as we are more likely to be heard there.
Thank you.
