Placed a bug report in-game but thought I would try my luck here too. I looted and used the Gladeheart (Ashes) Druid Travel Form just over a month ago on the 9th of December 2023.
This form however has since permanently removed itself from my collection. This is following a few weeks of having to constantly run back to the barber to re-apply said form after it kept automatically removing itself from my selected appearance.
This bug seems to have affected me on an account-wide level as none of my Druids across my account have access to this form any longer.
Edit: I have tried opening tickets to get this issue resolved but despite providing a timestamp on when I acquired it they seem to claim they can find no evidence of me looting it due to “How long ago” this was and are unwilling to help me any further.