literally just got a message telling me im unsilenced and can post on the forums for context i didnt even know they had silenced me on the forums and i got silenced for bringing up a suspension/silence about 2 vanilla words that i can gaurantee we all say almost every day and it was said to a friend in sarcasm and some random in the group has reported me im using this for context since those 2 words are the ones that the gm quoted when i first opened a ticket to find out why i had been suspended.
i have played this game for 20 years and i have never been silenced or suspended once and in 6 months i have been suspended 4 times FOUR and after all that time with zero strikes do you want to try and tell me im the problem? or can somone finally do something about it i have had to stop playing retail because the enviroment rewards toxic behavior and punishes ANYONE who talks about it or gets upset.
so i come to classic and boom suspended again for absolutely nothing like where does it stop this is absolutely rediculous you have robbed me of 3 months worth of game time like where do i complain, customer support? where? it doesnt exist there is zero outlets for me to raise an issue and to top it off you dont even care all the system does is inconvenience somone while you profit because i can just go and buy another account so aslong as i spend money you dont care feeding the constant toxic cycle while all the system does is punish everyone while you profit from misery.
you need to do better there needs to be more context empathy something there isnt even a telephone line anymore not that it would probably help right as customer service no longer seems to exist since somone probably figured out that if you suspend an account you can take advantage of the addictive nature that alot of people play this game for to escape seriousness of the real world and get them to spend more money i have never felt more alienated in an online game ever.
@saneko literally just seen this
you literally mention abuse in one of your replies here chat has context as said above ive had to quit playing a a version of the game that completely greifs my gaming experience its impossible to play that game mode i cant talk about it or it falls on deaf ears the whole system is subjects me to abuse and your profiting from it then gaslighting me like how dare i get upset and have an opinion about somebody taking two harmless words plucked at random from a sentence and you have made an assumption to intent simply because someone else has reported it and lets be honest they probably werent actually upset but you have given them a power button so why not right might aswel doesnt hurt them makes blizzard money.
like i was genuinley a deer in headlights with confusion over why i got suspended in this instance but the fact i got silenced for bringing it up and asking for “customer support” because i genuinley thought a bot had read my ticket no way a human could read what that gm sent me and come to the conclusion yup that guy deserves a months time out so we will silence him on the forums too for good measure really drive this message home.