Movie Transmog

Hello is there a chance to get the transmog from the movie when I have the code / key? I was in a movie at the cinema and got a free game but when I was studying at that time I kept the game, including game time, on holiday but when I tried to activate the key I wrote it from the code is invalid then I noticed the code was very low, I can send a photo / screen as proof. I do not know where to classify this problem. I really wish gul’dan’s staff. thank you in advance. Have a nice day

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