My character fell off the map and you delete my posts, the problem is not solved anymore

Support Technical Support
1

My character has fallen off the map, every attempt to enter the game ends with me being automatically logged out, I am asking you to teleport my character to any capital on Azeroth.

I paid for a service that has not been working for three days, I have been trying to solve this problem and Blizzard is not responding to my reports, I as a European Consumer, I have my rights and I know it well, please respond quickly.

2

Have you tried the character stuck service?

See the support article for details: https://eu.battle.net/support/en/article/32275

3

I have tried everything, there is nothing I can do when I enter the game, after 2-3 seconds I am automatically logged out, the support has to help me and so far they are deleting my posts and not responding

4

Did you read the article and especially part below “I cannot log in”?

5

I add video on YouTube please check IT

6

Like I said, did you read the article and the part I quoted? You can start the stuck service from the web site without logging in the game.

7

As for the gamemaster, he sent me a copy-paste message to uninstall the game and check the graphics card settings xDDDDDDD

8

In that case I suggest following the option in the GM’s response that says word to the effect of “this hasn’t resolved my issue” or “I still have an issue” this should refer the ticket back to be looked at by a more senior GM who will hopefully give you a better response.

Sadly it’s sometimes necessary to be a bit persistent to get an issue looked at more fully.

Please also be sure to complete the survey section with an accurate reflection of your experience (For example if you are dissatisfied be sure to provide that feedback).

9

Hey Ezzyrider,

I can’t see any attempt at using the self-service to move your character to safety on this account. Could you try it again please?

You can find it here, if needed: https://battle.net/support/help/product/wow/197/834/solution

As for your previous post, it broke the Code of conduct, and I would encourage you to read them if you need more information: https://battle.net/support/article/256989

10

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.