My father-in-law unfairly treated by Blizzard

WoW Classic Season of Discovery
1

About six months ago, I had a conversation with my father-in-law about his great time in World of Warcraft. He told me that he no longer enjoyed the game since the expansions and had stopped playing. I mentioned the new Classic servers to him, and he was immediately excited. He even bought a new gaming laptop specifically to relive World of Warcraft.

Since he knows little about computers, I helped him with the installation. I also installed CurseForge for useful add-ons like Questie and Bagnon. Since December, he has been playing daily with a lot of fun and has already invested many hours into the game.

Last week, he suddenly received a permanent ban, accused of cheating, hacking, or botting. I knew this had to be a mistake, as he barely knows anything about computers and wouldn’t even know how to cheat. If anything needs to be done on his computer, I always have to come over to take care of it. To be sure, I checked his laptop for any strange software, but he only has World of Warcraft and CurseForge installed and uses the laptop solely for that purpose.

This situation is incredibly sad for him, given the many hours he has invested. Therefore, we submitted tickets through both my account and his to explain the situation. On both tickets, we received the same standard response: that the ban was justified and that we should read the Terms of Use.

I just can’t believe that Blizzard treats people this way. My father-in-law has done nothing wrong and doesn’t deserve this. Does anyone have a solution for this?

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2

I’m extremely sorry and feel for you me and my wife started in classic and met in wow got married in real-life. me and her also play daily . hope blizzard apologizes to your granddad. this is little unfair. stop using automantic system to detect bots

3

No solution. He’ll have to sit it out.

Same happened to an old friend of mine in March or April. 10 days ban for botting. He’s an old guy and will definitely follow rules. Again he doesn’t even have time for botting and that time he was only raidlogging anyway.

No answer to any ticket, nothing. In RL at least the prosecutor would have to tell him date/time and evidence for doing bad. Imho it’s not right that B can punish you without explaining anything. But this will be written in the terms of use and since we all accept them we are screwed to this kind of unfairness.

1 Like
4

does he play hunter?

just curious, because a lot of people are drive-by reporting any hunter that looks sus, and that’s because botters use that class to cheat.

this obviously causes collateral damage, which is why i ask.

5

remeber me not to play hunter cause i play alot dont want be banned

6

Troll hunter with boar pet named Boar. That is the most used botting pattern. Everyone should avoid playing this way