My item disappeared from ah ! (major ah bug)

i put a raid boe quite a time ago; and when i log in to game i just saw that it just disappeared. Last time i checked it had a 99k bid on it ; and 12h remaining. Now today i log on to game ; there is no gold or the item back ! ???!
I also disabled all my addons and looked mail again, nope.

Do i really need to screenshot every item that i put on ah? or simply ignore using ah :rage:
i also popped a ticket for it. But im really angry. This is a very game-affecting bug.

Does anyone faced a similar issue before? or did it only happen to me?

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I think it still takes an hour for the gold to reach your mailbox? If it’s not that, keep your ticket open and check that you’ve put in all the details you can.

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How long ago is a time ago ?

AFAIK mail is deleted 30d after reception, beside for AH sales buy I dunno how long it lasts.

If it’s a more recent event then yeah that’s a big issue indeed.

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As both have said, you’re probably either jumping the gun or you deserted your character for too long.

But if you believe you are in the correct time period, e.g. 2 hours, a day, a week, etc. then make a ticket, GM’s are pretty good when it comes to tracking down lost mail and items, so dont stress.

There’s a bug that keeps happening to me from time to time.

The bug makes it look like i got zero mails. But i actually have mail.

Maybe you’re suffering from the same thing. If it is the same, it’ll randomly be fixed sooner or later.

Didnt know that. Yestarday, i saw someone bid my item then i log of, when i entered game i waited around half and hour and i saw no mail on my character. And i made a ticket with panic :face_with_monocle:

Yeah, probably. But a scary bug indeed.

My issue got resolved after i made a ticket, i got my mail around 1 hour past; (roughly)
I Dont think its because of gms though.Because i got an automated response. Maybe gm found the mail and sent me ? and sent an automated response ? who knows :thinking:

Define “quite a time ago” – AH mailings, all mail for that matter, gets deleted after 30 days.

If the mail has expired, you may be able to recover it on this self service link.

https://eu.battle.net/support/en/help/product/wow/463/1674/solution

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Wow - since when has that been a thing?

Our thoughts are one… I went to ticket creation and typed in “items in mailbox expired” and got a link for expired mail and the recovery service. Who knew? Not me.

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Excellent news!

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