My sold items from auction house never arrived. and I lost 520,520 gold

Hello everyone, around 16 days ago I sold 91 shadow flame essences on the auction house for the price of 5720 each totaling to 520,520 gold and after a while I saw in the auction house saying that my items are all sold and the gold is pending 40 mins but until now the gold never arrived in my mails. I have deleted the addons and everything. immediately submitted a ticket but I got a automated reply and after waiting a week I got a reply saying they will investigate it and just today where I renewed my wow subscription I got a reply saying they checked and nothing was missing. have a good day. what do I do about that? if they can access my auction house they will see that what i had and now i only have 20k gold since it was all my gold that got lost. is there anything I can do about it? is there anyone who I can talk to so he can check and tell me what happened or at least prove that this actually happened.

Here is the thing, the money on it self does not matter as much as the problem mentally bothering me. you guys are all gamers so I assume you understand how not nice its to be told we checked your situation and you have no problem have a good day. there is something about that reply that is just extremally bothering.

any suggestion that can help will be highly appreciated.
thanks in advance.

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You will need to file a ticket to get a GM to investigate.

https://eu.battle.net/support/en/help/games/wow

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Make an ingame ticket, they will look over the issue for you and see where the gold went. If you use bagaddons, the gold might have been added, but not shown up in your BBlog.

GMs take it very seriously when gold is concerned, so don’t worry - but expect a 7 day ticket time, as they got to scrub the event lists to confirm what happened.

Beware tho, if you try to scam and get gold for free - it is a 30day ban at the minimum for trying it, if not perma - depending on your strikes.

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thank you but as you can read in my post i have already tried and this is what I got

> Hi there Adventurer
> 
> I'm GM Torqindou and I have investigated the problem you reported.
> 
> I'm sorry to hear about the trouble you had with the account. I've reviewed the logs for your character,a nd there doesnt' seem to be any missing gold from auctions you have sold. I get it's frustrating when you make a mistake with setting up the auction for much less than you intended, but it does seem like that happened here.
> 
> Farewell, I hope you have a good day today.

I have told them to check what I have sold in the auction house and compare the gold to what I spend it on, 1.6 gold vs 520k gold is a huge difference

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What do you mean? Did you get a mail with 1.6 gold attached?
Are you sure they sold?

I have made the ticket but for past 15 days I was getting automated and we sent your issue to a GM replies and today I got an answer saying nothing is missing so i asked for further investigation

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When did you sell them, you could possibly trace them on the undermine journal

no when I bought the shadowflame essences they cost me 449,982 gold I know these because i have an excel sheet that I kept track of my sales. so when I bought it i had very few gold left in my bag. and when I sold the 91 shadowflame essences for 520,520 gold after a while when i went to my auctions it was saying that the amount is pending since they were sold and the price of the items were near 6k gold for each, and since my sale was under 6 k all of them got sold. but the amount never reached my bag.

so what does this mean?

Sounds like you made a typo when setting the amount.

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I bought the items on june 8th and sold them around 9th. bro undermine journal does not work and undermine exchange just tells you price of things in the auctionhouse plz correct me if im wrong.

ok “bro”, just trying to make a helpful suggestion.
Good luck getting your gold back.

It means he messed up, wont admit it and will lash out at anyone who dare suggest it (ie literally everyone)

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thank you for your suggestion, i was just trying to see if there is something I’m missing

That means you post it for wrong price.

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GM told you exactly what went wrong. You made an error.

In that case it sounds like they did sell and you got the gold. Did you put a bid price on them?

The GM should be able to confirm what you got.

Or if you have any addons that track the sales for you.

Im sorry I do not get what you mean. I asked if I’m missing something from undermine journal since as far as I know it’s a website that you can see price of items on other realms so I said it did not work and I asked if the website is what he meant by it. i do not know how that is lashing out at anyone

well, this topic was quite the journey: intrigue, mystery, crime and a final twist.

Never argue with stupid people, they will drag you down to their level and then beat you with experience.

Mark Twain

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