I’d expect more waiting. I’ve just had this response by a customer support member of this forum:
"That would be like calling the customer support of your favourite smartphone, expecting them to have the power to change you phone, or the future phones that their company may make.
That being said, I think this topic has run its course, and I’ll be closing it."
In response to me saying the following:
I’m in awe, I’ve no idea what Blizzard are doing or who they have manning their customer support based on this, that taking feedback is akin to your smart phone provider to change your phone???! 