Mythic rating no updating

hi guys
i ran 2 +16 mythics underrot and vortex pinnacle (both my highest keys in season 2) and both were in time but only the underrot gave me rating and my vortex pinnacle didnt? its even on wow armory with the rating but both together shouldve pushed me to ksm. Ive wrote a ticket and typical blizz dont want to acknowledge it, anyone have similar problems that got resolved?

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