Network card

Games, Gaming & Hardware
7

Yea that’s helpful. Basically it shows the wifi is working fine at 520Mbps (the Link speed), which is more than enough for wow.

It shows you have both a working IPv4 and IPv6 network within your house, which is good. Judging by the DNS servers, i assume you’re using Virgin as ISP.
Nothing here looks necessarily wrong or out of place to me.

There are 4 things that come to mind, that i would try if i were in your position, and afterwards check to see if the problem with wow is resolved. If you try one and it doesn’t help you can undo the changes, the exact same way as you made the initial change.

1) Restart Router
If you hadn’t tried this before already, restart the router and/or modem you have in your house. Just unplug the power, wait a few seconds and plug it back in.

2) Network profile.
In windows, when you click the network icon in the lower right of the screen, and it shows the list of of wifi networks. Click the network you’re connected to and then click properties. It will probably be listed as a public network there, which is the default. if this is the case, switch that to private. It;s possible your old network(card) was set to private but the new one is not, that could have firewall-related implications.

3) Switching to Google DNS servers
In windows, press [WindowsKEY] + i on the keyboard, that should open the settings app.

  • Click on Network & Internet .
  • There should be a link near the bottom there that says Change adapter options, click that one.
  • Right click the D-Link adapter → Properties.
  • You’ll see a list of supported protocols, do not change any of the checkmarks
  • Click Internet Protocol Version 4 (TCP/IPv4), so that it is selected
  • Click the Properties button below
  • You’ll notice both the IP address and the DNS server sections are currently set to automatic.
  • Switch the DNS server option to Use the following, and enter 8.8.8.8 as Prefered server and 194.168.4.100 as Alternate. (The first is Google, the second is Virgin).
  • Click OK on both the screens to confirm
  • Perhaps, to be safe, restart the computer, or disconnect (and then reconnect) the WiFI connection

4) Disable IPv6 to see if this relates to the problem
In windows, press [WindowsKEY] + i on the keyboard, that should open the settings app.

  • Click on Network & Internet .
  • There should be a link near the bottom there that says Change adapter options, click that one.
  • Right click the D-Link adapter → Properties.
  • You’ll see a list of supported protocols
  • Disable the checkmark in front of Internet Protocol Version 6 (TCP/IPv6)
  • Click OK to confirm