Network Diagnostics Quest doesn't appear after faction change

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1

This character was a Horde Paladin.

I started the 8.3 Update Questchain and got to the point where I needed to cleanse Uldum from the N’zoth invasion.

I then decided to factionchange back to Alliance were all my friends were playing, with the quest still intact.

Obviously some things are resetted, like war campaign progress etc etc.

Also the 8.3 quest chain had reset.

However when It’s time for the quest called “Network Diagnostics” it doenst show up at Magni.

I meet al requirements to do that Quest.

I’ve opened a Ticket already and got a -Really- dissapointed answer:

“GM’s cannot help me progress in quests or share any details on how to continue a quest, I should look at wowhead.com for quest information.
Have a nice day”

But the problem isn’t that I dont know how to do the quest, It’s that my faction change messed something up with the pre-requirements.

There is a US forum post of this as-well and only a GM could sort this, which was done.

I can’t play any of the new 8.3 content, like getting the cloak and farm for rep.

2

Magni where though ?

The places you should check, include:

  • Magni and Mother in the heart room (Silithus)
  • Wrathion in the heart room (Silithus), if he’s there yet (probably isn’t)
  • The King in Ramkahen (Uldum)
  • Magni at the Halls of Origination entrance (Uldum)
  • Inside the Halls of Origination dungeon (Uldum)

Also make sure that Uldum isn’t phased to the pre-8.3 version, by talking to Zidormi in Ramkahen (Uldum).

Also, don’t specificly look for “Network Diagnostics”. It’s pretty likely you’re actually in need of “Surfacing Threats” for example.

If none of that pans out,

  • Check to make sure you really have no quests in your log at all, under the sections for
    • Black Empire
    • Uldum
    • Halls of Origination
    • Kun Lai
    • Vale of eternal Blossoms
3

I thank you for thinking along, but bear in mind, I was already halfway the quest chain when I was still horde.

I did “Where the Heart is” and that’s it. the chain stops.

4

Isn’t there any warning about recieving items from mail, finishing quest chains etc. before you change factions?

5

It’s not something that is being stated when using the service.

You can’t Faction change with mail in your Inbox, but it doesn’t state I should finish quest chains.

6

So i think blaming blizzard is good idea as they are not advising people to finish quest chains first (they already know that chains can break from faction changes). Ticket is your only way i suppose, no one from here can help you directly, people will only advise to make a ticket even though it shows so long estimated time.

7

You don’t have to, there wouldn’t be many characters around, who don’t have a partially done questline somewhere or another.

It’s not too likely that things are in an untenable situation imo. It’s more a question of picking up the right quest (or prerequisite). Since this questline take you all over the world, and isn’t just limited to a small area or one zone, it’s a bit harder than it would be otherwise, but it should still be fine.

8

It seems I found the solution.

After the change, I was required to restart the chain, however after completing the quest “Where the Heart is”
the chain suddenly jumps to the last Quests I was on when I was horde.

I just found a orange “!” on the map.

9

That makes sense, as “Where the Heart Is” is one of the early Quests which is alliance-specific. The follow-up to that quest is Network Diagnostic, but you already completed that one. Most of the quests after that are shared for both factions so basically after “Where the Heart Is” you could pick up where you left off most likely.

10

Thank you very much for your troubleshooting assistance. :slight_smile:

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