New TBCC patch ERROR - cannot login!

Hi, I’m copy pasting this message from the US forums because I’m experiencing this -exact- same issue, where I cannot log in onto my lvl 70 character. Even after following the steps below. Can we please get a fix for this?

"Since installing the ZA patch, I’ve started getting a memory error. It occurs immediately after selecting a character on the select screen and entering world. The zone I’m in will load for a split second and then the game crashes, leaving me with the error message. I had no issues prior to the patch and was actually playing minutes before the servers went down.

Here’s the weird part - this only occurs on certain (existing) characters and not on new ones I create. I have a large number of alts and found that out of the 10 or so, only 2 actually work without receiving the error. I don’t think this has anything to do with the files on my PC as I’ve wiped out all of the character specific data to force the game to re-build it from scratch. I feel, rather, that it’s got something to do with the character settings that are stored on the server and those are having a weird interection with the install on my PC. But I could be wrong…

Some of the things I’ve tried:

  • Uninstalling/re-installing (both the Blizzard App and the game)
  • Deleting WTF/Interface/Cache/ProgramData folders
  • Manually removing all references to the game in the registry
  • Disabling AV, firewall, graphic settings, xbox settings
  • Resetting graphic settings for WoW to default in Nvidia control panel
  • Running the launcher and the game in admin mode
  • Updating drivers
  • Using the “unstuck” feature to move my character
  • Scanning Windows System files for corruption
  • Chkdsk
  • Uninstalling programs (including Discord, WoWup and mostly everything else too)

Here is the error -

"This application has encountered a critical error:
ERROR #132 (0x85100084) Fatal exception!

Program: C:\Program Files (x86)\World of Warcraft_classic_\WowClassic.exe
ProcessID: 556
ThreadID: 18908
Exception: ACCESS_VIOLATION

The instruction at ‘0x00007ff7ae2fb516’ referenced memory at ‘0xffffffffffffffff’.
The memory could not be ‘read’.

Press OK to terminate the application."

Please help :slight_smile: "

3 Likes

Got a guildmate with exactly the same issue. If you happen to find the cause and a fix, please share it :wink:

Also, hope Blizz staff can give us a hand here

1 Like

Happen me the same in one of my toons: Itsacow - Firemaw

I also try website unstuck feature and if teleport me to durotar doesnt fix the problem.

same problem

1 Like

Same here, only have this problem with my main character :confused: I sent a ticket

Edit: A GM fixed my character in a few hours

1 Like

im gonna recommend something that might not work, but try it nonetheless. take your whole wow folder out of ur program files, and place it into ur documents folder or desktop. delete ur wtf/cache folders, and try to run the game again and attempt to log in ur character. i had this bug happen in classic and i fixed it like this, i was not able to log in my pala for at least a day, while my rog was fully playable

following this way maybe can help you with this problem <3 resetting the WoW user interface

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