Hi, I’m copy pasting this message from the US forums because I’m experiencing this -exact- same issue, where I cannot log in onto my lvl 70 character. Even after following the steps below. Can we please get a fix for this?
"Since installing the ZA patch, I’ve started getting a memory error. It occurs immediately after selecting a character on the select screen and entering world. The zone I’m in will load for a split second and then the game crashes, leaving me with the error message. I had no issues prior to the patch and was actually playing minutes before the servers went down.
Here’s the weird part - this only occurs on certain (existing) characters and not on new ones I create. I have a large number of alts and found that out of the 10 or so, only 2 actually work without receiving the error. I don’t think this has anything to do with the files on my PC as I’ve wiped out all of the character specific data to force the game to re-build it from scratch. I feel, rather, that it’s got something to do with the character settings that are stored on the server and those are having a weird interection with the install on my PC. But I could be wrong…
Some of the things I’ve tried:
- Uninstalling/re-installing (both the Blizzard App and the game)
- Deleting WTF/Interface/Cache/ProgramData folders
- Manually removing all references to the game in the registry
- Disabling AV, firewall, graphic settings, xbox settings
- Resetting graphic settings for WoW to default in Nvidia control panel
- Running the launcher and the game in admin mode
- Updating drivers
- Using the “unstuck” feature to move my character
- Scanning Windows System files for corruption
- Chkdsk
- Uninstalling programs (including Discord, WoWup and mostly everything else too)
Here is the error -
"This application has encountered a critical error:
ERROR #132 (0x85100084) Fatal exception!
Program: C:\Program Files (x86)\World of Warcraft_classic_\WowClassic.exe
ProcessID: 556
ThreadID: 18908
Exception: ACCESS_VIOLATION
The instruction at ‘0x00007ff7ae2fb516’ referenced memory at ‘0xffffffffffffffff’.
The memory could not be ‘read’.
Press OK to terminate the application."
Please help
"

I sent a ticket