No changes yet no refunds?

There are changes, infact so many yet players don’t read them:

Maximum population not going to be increased, although it’s more then it was in the past anyway.
https://eu.forums.blizzard.com/en/wow/t/overcrowded-realm-update/70777/1
Realm Queues & Maximum capacity increased:

I’m quite sure that feedback is being gathered, but discussions will have to take place before any action is taken. The latest “major” action is for example 5 days ago, increasing the maximum realm capacity allowing more players to be logged in at once.