No character boost after upgrading from shadowlands base to heroic

I upgraded base shadowlands edition to heroic and I didnt get the character boost. The battle.net support didnt help, it just doesn’t appear in my character select menu. I got the mount, but boost is nowere to find. The payment is marked as complete.

Same problem here?

Yes, like I said i checked all those things, my transaction is completed too. So if my boost isn’t there after 24 hours then I should worry, correct?

Yes, after 24 hours.

The other player said it appeared for him after 2 hours so you should be fine soon’ish.