If any of my characters dies, the option to release spirit is greyed out.
That’s going to be an addon/UI issue.
Have you backed up up your UI and reset it to standard to see if it still persists?
happened to me a couple of times. usually relogging/restarting or simply reloading works though.
I’d have said the same to be honest, but it’s all his characters… that’s definitely a corruption in the UI, via addon or simple bug.
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oh yeah, you re right, i didnt see he wrote that its on all his characters. if its on all its most likely really an addon or something like that.