Old characters have strange issues

Most recent I played was WotLK. Came back just for fun, look at my old stuff etc, but kinda disappointed.

My first real main/raid char cannot be logged in, as it’s ‘processing’. But it just stuck there and I didn’t buy any service for it, all I did was but some gametime, it’s been years! I spent some time on other chars but it’s not changing.

Also my horde shaman turned into a panda? I can see it still has the outland pvp-rep gear (or d2, it’s a rather specific look) and I never even bought pandaria.

The unstuck menu also mentions a L1 char with a name I obviously picked myself, but it won’t show up in client. Edit: The L1 char is from a trial WoW account on the same battlenet account.

Trying to submit a support ticket for any of this issue was completely impossible, even when the unstuck service failed and told me to create a ticket… it didn’t offer the option. I had to try selecting every option just to even find a way to submit something.

So yeah, my question is: anyone got any tips on how to deal with older chars being buggy? ‘Processing’ forever, sudden change of race are what I see but I’m guessing this type of issue isn’t unheard of with all the changes to the game the last 10 years and waiting for official support seems like a very naive thing to do.

I watch these forums, and am familiar with problems after realm or faction or class change, but I never heard of that one.

You might try the Customer Service or Technical Support forums, but I’m inclined to think you will have to wait for an answer to your ticket for a satisfactory resolution.

Thanks for the pointer, I’ll try CS forum. The part where this doesn’t ring a bell for someone with nearly 9000 posts doesn’t bode well.

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