Only americans are allowed to post bug reports?

Support Customer Support
1

This page: How to Report World of Warcraft Bugs

tells us to go the american forum to post a bug report.

As I don’t have any lvl 10 character on a us server, I am not allowed to post there.

  1. If I am not supposed to post a bug report via forums, please update the instructions accordingly.
  2. Why am I not allowed to post a bug report via forums?
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It also tells you:

In-Game Bug Report

Bug reports can also be filed in-game in World of Warcraft®. Reports submitted in this fashion will not receive a response. Instead, they’ll be directed to the teams responsible for addressing them.

To report a bug in-game:

In Shadowlands

  1. Press Esc or click the ? button to open the menu.
  2. Click Support .
  3. Click Submit feedback or bug report .
  4. Enter the details of the bug into the Submit a bug description box, making sure to follow the guidelines outlined on the submission form.
  5. Click Submit .
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So you did read the whole page right?

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Thanks for reporting this issue to us, and sorry for the confusion it caused. We will make sure to get that error corrected, as EU WoW players can’t post on the US forums without an active US account.

Chronoml has the right answer though, you can still make bug reports in-game through the Help section.

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That is not true, you just need a US character at least level 10 and an active EU account. See?

That’s me.

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I also tried to report a bug in-game and, even following the guidance given, it also directed me to the US forums. I ended up giving up.

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Yes, but why should we need to level a character we’ll never play when we have a perfectly good way to report bugs. It’s just the EU Support page that needs fixing.

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That image should really be stickied, as too many people seem to overlook that big button.

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So many responses, telling me I am wrong, but none are actually answering the 2 points I made.

I do understand that I can post a report ingame, but I don’t understand why eu players cannot post a bug report via the first option given in the post (forum). It really feels like I am a less valued customer, treating me like I am a retard does not improve on that feeling.

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To be perfectly honest, I don’t even know how to make a us character, does that not require me to buy another account?

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Yes, I read the whole page, am I supposed to know to start with option number 2? I love to play wow as much as the next guy, but fanboys make me sick.

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Thanks. Do you feel it appropriate to make a bug report about the companion app via the ingame bug-reporting tool. Me neither.

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Yes, because that is where they have said they want the bug reports.

Also, please don’t try and speak for other people.

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Sorry, I did word that the wrong way, I could have said something like “I don’t” instead of “me neither”.

While we are at that issue, are you not speaking for other people, when you answer a question I directed at Ixthocaesil? :wink:

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LOL I’ve asked the same question for years. And forum is different from in game bug report. In forum it can be discussed!!! Because mainly “bugs” that you’ve been asked to report from a helpless GM somewhere else, are actually not bugs, but a game designers mistakes that need discussion. “In game” reports are like "lost in translation " for me. Nobody is sure do they exist…

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