Osmenite ore/seam (rank2)

I already spoke to GM via web ticket, but i didnt recieve an answer that i wanted, seems like the guy who took my ticket into work , dont know what he is talking about(he just copy-paste info from the https://eu.battle.net/support/en/help that isnt true,because if it was a true i would not write this ticket again).So…Ive done quest “what will mine” before learning Rank1 recipes for Osmenite, NOw, even after daily reset i arrange the crystals and Avarius didnt spawn. When this issue will be solved, and how many times i need to use @Report bug (in-game) button? Thanks!

Hello Ellabelle,

Please follow the steps listed in this support article and if the issue persists, please report it as a bug in-game.


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really.
PS. Is it possible to add these ranks to trainer to save nerves?