Packet Loss

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1

I’m experiencing packet loss which is leading to random lag spikes. I did a winMTR and while I do see 1% loss at hop 6, there is far worse packet loss at hops 8 and 10 that belong to Blizzard.

|------------------------------------------------------------------------------------------|

|                                      WinMTR statistics                                   |

|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                             192.168.1.1 -    0 | 1220 | 1220 |    0 |    0 |   14 |    0 |

|                            89.19.65.140 -    0 | 1220 | 1220 |   29 |   33 |  171 |   33 |

|                            89.19.65.194 -    0 | 1220 | 1220 |   29 |   33 |  170 |   31 |

|                 ae4-111-xcr1.dcw.cw.net -    0 | 1220 | 1220 |   29 |   34 |  185 |   33 |

|                    ae25-xcr1.ltw.cw.net -    0 | 1220 | 1220 |   39 |   43 |  181 |   41 |

|                     ae8-xcr1.lnt.cw.net -    1 | 1213 | 1211 |   38 |   42 |  183 |   43 |

|                   No response from host -  100 |  247 |    0 |    0 |    0 |    0 |    0 |

|              ae1-br01-eqld5.as57976.net -    3 | 1079 | 1051 |   49 |  552 | 4325 |  937 |

|                   No response from host -  100 |  247 |    0 |    0 |    0 |    0 |    0 |

|                           137.221.65.77 -    6 |  960 |  909 |   46 |  236 | 4975 | 3519 |

|        et-0-0-31-pe01-eqam1.as57976.net -    0 | 1220 | 1220 |   45 |   49 |  185 |   47 |

|                          185.60.112.157 -    0 | 1220 | 1220 |   45 |   49 |  176 |   51 |

|________________________________________________|______|______|______|______|______|______|

   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
2

Hey Pyrenn!

Thanks for submitting this information. For clarification, seeing 100% packetloss on a hop generally means a version of “we didn’t get information back from this node”, and it’s not an indication of anything being wrong with that node specifically. You want to look for results between 1% and 99% and well, you have that starting on hop 6 as you say. That’s either within your ISP’s own routing or just outside of it.

Seeing higher packet loss further downstream is likely to be a cascading effect from your initial 1% packetloss drop, so I’d strongly recommend you take this data to your ISP Support options and ask them to look into this further, especially if hop 6 continues to show packetloss in subsequent MTR diagnostics taken over a few days.

3

It still seems like there is something wrong at hops 8 and 10 https://imgur.com/a/4vCgSZl