Payment Methods website not working

The payment methods website for Battle Net does not appear to be working: https://account.battle.net/payment

Whilst I know there’s options to add new payment details via the in-game client - I wanted to access the website to remove old/expired payment details.

It works fine for me, in Chrome, Firefox, and Opera. I just tested.

I just added my new mastercard and removed the old one, so it works for me. Thanks for reminding me that I needed to.

Still showing as ‘500 Server Error’ when I log into it.

I can only suggest clearing your Blizzard cookies and making sure it’s fully up to date.

Just tried that - sadly, no further forward. :confused:

Just tested it again via Google Chrome (including ‘Incognito Mode’) and Microsoft Edge…still the same ‘500 server error’ message. :thinking:

Im using edge and tried on blizzard app too.

Not working for me either. Getting errors everywhere.

Yep, still getting errors also. I completely understand this is not an important issue - far more things to focus on improving - but it’s worrying how long things are left broken!

Two weeks later, still not working. :sweat_smile:

It appears to be working for me in Chrome/Firefox and Edge, does this also happen on your phone browser perhaps?

Also works for me too.

Nope - when using either the laptop or mobile phone, it doesn’t show on any browser. The rest of the website works okay…it’s just that page for some weird reason.

Contact Support through ticket to get this checked at, mention the browsers you tried on your PC and phone.

Hey Garaidh,

I’ve locked the thread as it was an already old one that was bumped again. Please follow the advice given here and submit a ticket to our Support Team, I’m sure they’ll be able to help further. As Saneko mentions, I’d recommend your ticket includes the fact you’ve been troubleshooting this for a while, across multiple devices and browsers to save everyone some time :).