I am trying to complete the Felcycle Secrets quests, I know I need the Perky Pug pet and it is unlocked in my Pet Journal, However, when I try to summon it the summon button is greyed out and says ‘Battle Pet is Locked’. I have a few battle pets that have the same problem, and all of them seem to be ones I unlocked years ago.
I have completed the achievement, but I completed it 12 years ago, now I don’t know how to summon the pet.
I would really like to complete this quest so any help would be greatly appreciated.
Cheers,
My first thought is addon problems. You should be able to bypass any kind of UI problem by summoning it from the command line. We should at least test that first.
Type
/summonpet Perky Pug
into your chat box.
Do you get the summon, or an informative error message?
P.S. Just comparing mine. I got my Perky Pug 10 years ago, and it works ok.
Pets I have but can’t summon because I’m on the wrong faction show in Red.
If you have Rematch addon, right-click the pet and look at the top line ofthe Pet Card shown. It should mention any reason it is not available.
Thank you for this, I tried the command line and nothing happened, no pet but also no error messages.
I have also tried reloading with all addons turned off and no luck there either
I will try Rematch now!
OK. Do you have Rematch addon?
If so, LEFT-click the pet and look at the top line of the Pet Card shown. It should mention any reason it is not available.
(Sorry, I said Right-click first. Corrected.)
Tried Rematch, it just says Journal is Locked.
I don’t know if it effects anything, but I only started playing again this year after a 12 year hiatus, so it seems like all of the pets in my journal that I collected back in Cata are the ones that are now locked
Are you using the same WoW Account, or a different one within the same BattleNet account? Pets should be BattleNet wide, but …
I’ll ask the Discord is anyone has seen this before.
P.S.
Just to confirm - can you summon other pets OK? “Journal is Locked” usually mean another WoW account on the same BattleNet has control of the pets.
I can summon all other pets other than some of the older ones. I have 2 versions of Withers for example, One of them I can summon, the other has the Journal Locked error too.
I only have the one WoW account associated with my BattleNet account!
Thank you for your help btw!
I knew I remembered something about this. Someone in the Discord reminded me that someone had come there looking for help for the same, or very similar, problem, two months ago.
Theis handle was Addik47 which I note so that I can find it again if it will help.
Same problem, except that his unusable pets were red, not grey, as shown in Rematch. And in some cases, he had multiple of the same pet, and one or two ofthe three was unusable while the other was fine.
I went through a bunch of questions and experiments with him.
I’m afraid I came up with no answers.
My last comment was “I’m sorry. It has to be a bug of some kind, but I don’t think I’m going to get any further. I hope you get some joy from your tickets.”
I don’t know whether he got a fix from Support. He never came back to the Discord with any ticket answer.
And so all I can advise you to do is makea Support Ticket. Do specify the problem carefully - they will often try to fob you off the first time with “check Wowhead” or something. Linking this thread may help.