Personal Crafting Orders bugged?

I’m max geared Engineer, with maxed out knowledge for equipment and am easily able to craft R5 profession equipment, even with lower mats if I would use concentration.

Just received a personal order from a customer, with full R3 mats, but was only able to craft R4 fishing tool, using concentration.

It seems like R3 crafting materials in Personal Orders are treated as R1 crafting materials.

This is the character in question - accidentally selected wrong character when posting.