System:
- Asus ROG MAXIMUS Z790 HERO
- i9-13900K
- NVIDIA GeForce RTX 4090
- W11
Initial situation:
After a long break i bought myself “The War Within” and installed it. On game start i had a white screen/ window with Access Violation. Never had issues with other games or
applications like that. Even stability tests with MemTest86, Prime95, 3D-Mark, etc. no abnormalities.
According to Error-Log it was with error 138, here excerpt:
<Exception.IssueType> Exception
Security Crash
Exception.Summary:>
ACCESS_VIOLATION - The instruction at “0x0000000000000000” referenced memory at “0x0000000000000000”.
The memory could not be “executed”.
(DBG-OPTIONS SECURITY-CODE<120> DBG-OPTIONS<>)
<:Exception.Summary>
Exception.Assertion:>
DBG-ADDR<0000000000000000>(“”)
DBG-ADDR<00007ff61cdc2cc6>(“Wow.exe”)
DBG-ADDR<00007ff61aef44ca>(“Wow.exe”)
DBG-ADDR<00007ff61aed9209>(“Wow.exe”)
DBG-ADDR<00007ff61aedf748>(“Wow.exe”)
DBG-ADDR<00007ff61af2bb3b>(“Wow.exe”)
DBG-ADDR<00007ff61aed989b>(“Wow.exe”)
DBG-ADDR<00007ff61aed7609>(“Wow.exe”)
<:Exception.Assertion>
Exception.HashBlock:>
DBG-OPTIONS
ERROR #138
SECURITY-CODE<120>
DBG-OPTIONS<>
<:Exception.HashBlock>
No
<Jira.JiraProjectId> 11701
<Jira.JiraProjectKey> WOW11
<Exception.ProjectId> 10
Measures like BIOS-Update, driver, auto boot, reinstallation, etc. without success.
As i rechecked the Windows Event Viewer an error on “TPM-WMI” with ID 1796 got my attention, rather sporadically and not at the same time with the Crashs. Research revealed: “Secure Boot”, worth a try…
Solution:
In Bios under “Boot” on “Secure Boot” i changed two settings:
1.“OS Type” from “Other OS” to Windows UEFI mode"
2.“Secure Boot Mode” from “Custom” to “Standard”
After save and restart i had a white screen/ window with the options: “End Task” und “Wait for Application” i choosed “Wait for Application”. Shortly thereafter the game startet and i hadn’t, even after restart my PC, a white screen/ window.
Maybe someone else also has this problem and hopefully this solution helps him out. Good luck!