I bought pre paid card. I am from Poland, and try to redeem code and application or website said
“… Code is wrong, try later…” But I am SURE, That code is good. Oh and guy wich Dell IT to me too say "that’s europe card. Blizzard what i should do now? I loose my money and can’t use this pre paid, what now?
Make sure once again that you’ve input the code correctly e.g. didn’t confuse O for 0 and so on.
You can contact Support and they usually ask for a picture of the card so they can check redemption.
Do note that if you’ve bought this code from key marketplaces that they cannot assist you.
Is it pre-paid Battle.net Balance card? If so, make sure you’re trying to redeem it in the right place.
Login to your Battle.net account → Account Overwiew → Under it: Redeem a code. Once you have redeemed it and got relevant Battle.net Balance, you can use it to buy gametime.
No one from Blizzard write answer. I can send pics but to who?