Purchased, subbed, not working

Hi all! I’m a new player, coming here from ELder Scroll Online. Tons of bugs and unusable group finder lead me to this game. I finally purchased WOW BfA and a subscription yesterday.

However, I can not use character boost, when I click on it it says, Internal Error. I googled it, many answers, maybe the best one is that suggested to wait for 72h.

In purchasing online the point is that it happens INSTANTLY. Otherwise I can always go to a store and buy a box version of anything.

My other problem is that the mailbox is not working. It says I get mail from dev team, but I can not open it. I visited a city and found a mailbox, but it’s empty.

Another thing: I met a friendly player, he said he wants to give me stuff. Ok, I thanked him, but he says I’m a started account cause he can not trade on me. But I already bought the game… So, I have no idea how trading works yet, but it looks like it doesn’t work on my account as well. He sent me a mail later, but you can guess it, I can not open it, mailbox is still empty.

So, I purchased the game but parts of my purchase and parts of the game are not working.

Everything is installed and updated, I use no addons.

The game is good so far, I hope these things will really solve themselves in a couple of days.

Welcome to Azeroth!

After adding gametime to your game license these restrictions including not being able to use the mailbox, trade etc will be automatically lifted after 24 hours and should’ve been stated at the payment screen.

This is intended whilst the payment is checked for fraud. It has been 72h in the past though.

Starter Restrictions Remain After 24 Hours? When you add game time to a Starter Edition, the restrictions will be removed once the order is fully complete. This typically takes up to 24 hours. If 24 hours have passed, the order shows as complete, and you still have the above restrictions, reset your password. This will refresh your account’s status with our servers and remove the restrictions.

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Thank you!