This morning I was excited to buy a myth track Signet on my evoker.
In my excitement, I think I misclicked and accidentally got the hero track version, which I was already using.
Hovering over the tooltip, I could not get a refund (as no blue text showed up on the item) and I got no pop up that this item would be bound to me or whatsoever when equipping it.
Seeing that I was so happy to get my trinket, in a second of me hovering over and clicking on it, I noticed I got the hero track version. No pop-up showed up to ask whether I was sure that I wanted to use this item, therefore resulting in me having lost 3 dinars in my excitement for an item I already had equipped.
Please take in consideration that this would be a nice feature for people who are too excited to get good loot on an alt, and click too fast, that we can trade in the item if we notice the incorrect one was bought.
I just tested this on several different items and the refund functionality seems to be working as expected.
We’re also not seeing significant amounts of other similar reports that would be expected if this wasn’t working for anyone.
Keep in mind that there are more actions that render items non-refundable, such as upgrading it, or bringing it into an instance.
More info here:
If you still think something isn’t working correctly, or if there is a specific item you believe is not possible to refund, the best option to send along the details would be a bug report.
I’m sorry if you got stuck with the wrong item in this case, but I hope you’ll still be able to grab the upgrades you had your eyes on as well in time!