Blizzard, this problem is affecting potentially thousands of your players, many of whom have voiced their concerns here (this is one of the topics generating the most buzz in the recent days and so far we don’t even have your acknowledgement of the issue):
We were promised rank update before prepatch and some people got it, some didn’t. Many players observed their rank updated on Classsic Era, but not on TBC server.
Please, give us some comment.