Raider IO one run not updating

Hi guys!

So, I’m kind of new to retail, started playing since the Shadowlands launch and I am using Raider IO for a couple of weeks now. I just noticed that my best run of Halls of Atonement (+13) hasn’t updated while my new best run of Spires of Ascension (+13) has been updated, while that run was after my HoA run.

Does that mean my HoA run is bugged and won’t be counting in my rio score?

Sorry if I’m missing out on something but it seems odd since my run of SoA came after the HoA run and that one has indeed been updated.

Thanks!

You’ve updated the addon, yea?

hey dude!

You timed halls? can take up to 24 hours before its updated, should be there soon

Hey guys! Yes, I timed it :slight_smile:

I’ve updated the addon this morning, but what I mean is that I’m not seeing the run on the Raider IO website. I’m not talking about the in-game function here, sorry for the confusion.

So it can happen that my timed runs after the HoA run will be updated before my HoA run?

I’ve been 10/10 HC 1/10 M on one character for like 5 weeks and it’s still showing as 2/10 HC

Not sure why but it’s just bugged with my character. If you find a fix let me know

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Give it sometime, it will eventually update. Usually few hours.

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5 weeks buddy xd

good sight , i just hope they ban this p00p page , which bring segregation of players and discrimination… you guys become crazed with that number, yet people buy that number like they buy bread in bakery

Nah, around 50% of the runs are just not showing up on rio. I dont know what is going on with the website since shadowlands.

Either you or anyone else that was in the group needs to use the ‘Update Character’ function on the website so that Rio gathers and updates dungeon data from Blizzard Armory and leaderboards regarding the run. If no one does that, it can take a while until it updates automatically.

Updating the addon does not do anything in this case. The only thing the addon does is copy data from the Rio website to be viewed in-game. The website needs to have up to date info first. And on top of that, there’s usually a delay, the addon copies the website data every couple days, updating the addon on your end won’t do anything until it does.

Thank you Leisha! I will let the data do its thing and take another look by the end of the day.

The only thing Rio does, ever did and ever will do is access and organize information already publicly available on Armory and Blizzard leaderboards. Only thing ‘banning this p00p page’ would do is force people to manually check everyone’s Armory like it was done back in the day, wasting everyone’s time.

It is merely a convenience tool. All the data is already available and made public by Blizzard itself, Rio just makes it faster and easier to view it.

It will update regardless of updating character. It is updated from the API from Blizzard.

The in game addon relies on players updating their own data. I tend to update once a day before I log on.

Most runs will appear within an hour or two but when we get to US reset it’s very slow and can take until the next day to appear.

I can see your Spires of Ascension 13 on the list from 1 hour ago.

Yes, like I said my SoA run did update, but it shows that my last HoA run was 3 days ago, while it took place before the SoA run. And yes, the HoA run was also timed, a +13 to be specific. :slight_smile: That’s what confuses me.

Update: My Halls of Atonement run is now visible on my RIO page. :slight_smile:

Something for me to keep in mind for future runs.

Thanks all and have a good day.

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It is frustrating when runs take a long time to appear. I’ve had it too from time to time.

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i am so done with this rio bullcrap tbh but oh well gotta deal with it…

Do you know why the add on in game isn’t updating?

Problem I’m having is my page is showing my progress 10/10 HC 1/10 M but the add on in game when people hover over my name just says 2/10 HC.

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That would suggest they are not updating their data. There are only two updates pushed to the addon twice a day. Personally I only pick up one a day when I got to boot up the game.

You should be able to see your own data if you are up to date. For example if I hover over me I can see:-

I did two runs Monday night (both timed) and neither have showed yet. If Raider.io is going to be used to vet and judge us puggers than it has to be accurate. It is hard enough as it is without timed being omitted.