Random disconnects, lag freezes(classic)

Getting random dcs and 5-10 sec lag freezes occasionally in wow classic, started like a month ago or so. Tried the steps in wow support but the problem persists(addons,flush dns,repair etc), my connection is fine also. Usually in a bwl run i get 2-3 freezes and 1 dc, in the open world it happens less often. here is my winmtr. Same choke in the other ips.

    |------------------------------------------------------------------------------------------|
    |                                      WinMTR statistics                                   |
    |                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
    |------------------------------------------------|------|------|------|------|------|------|
    |                             192.168.2.1 -    0 |  465 |  465 |    0 |    0 |    4 |    0 |
    |           loopback2004.med01.dsl.hol.gr -    0 |  464 |  464 |   10 |   10 |   14 |   10 |
    |                            62.38.96.150 -    0 |  464 |  464 |   10 |   10 |   16 |   10 |
    |                  ae3-100-ucr.ata.cw.net -    0 |  464 |  464 |   10 |   10 |   43 |   10 |
    |                         dtag.dus.cw.net -    0 |  464 |  464 |   55 |   55 |   88 |   55 |
    |                             195.2.21.57 -    0 |  464 |  464 |   51 |   51 |   69 |   53 |
    |                            195.2.27.174 -    0 |  464 |  464 |   40 |   40 |   74 |   40 |
    |                    ae19-xcr1.fix.cw.net -    0 |  465 |  465 |   54 |   55 |  104 |   56 |
    |           pr01.eqfr5.blizzardonline.net -    0 |  464 |  464 |   55 |   59 |  151 |   94 |
    |              ae1-br01-eqfr5.as57976.net -    3 |  424 |  415 |   57 |   87 | 4139 |   88 |
    |         et-0-0-2-br01-eqam1.as57976.net -    5 |  397 |  381 |   57 |   85 | 2759 |   62 |
    |                           137.221.78.79 -    0 |  465 |  465 |   57 |   65 |  180 |   58 |
    |                          185.60.112.157 -    0 |  465 |  465 |   57 |   58 |   64 |   58 |
    |________________________________________________|______|______|______|______|______|______|
       WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider





    |    ------------------------------------------------------------------------------------------|
        |                                      WinMTR statistics                                   |
        |                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
        |------------------------------------------------|------|------|------|------|------|------|
        |                         csp1.zte.com.cn -    0 |  289 |  289 |    0 |    0 |    2 |    0 |
        |           loopback2004.med01.dsl.hol.gr -    0 |  289 |  289 |   10 |   10 |   13 |   10 |
        |                            62.38.96.150 -    0 |  289 |  289 |   10 |   10 |   12 |   10 |
        |                  ae3-100-ucr.ata.cw.net -    0 |  289 |  289 |   10 |   11 |   42 |   11 |
        |                     ae4-ucr1.atm.cw.net -    0 |  289 |  289 |   55 |   55 |   74 |   55 |
        |                             195.2.21.57 -    0 |  289 |  289 |   51 |   51 |   71 |   51 |
        |                            195.2.27.174 -    0 |  289 |  289 |   40 |   44 |   59 |   40 |
        |                    ae19-xcr1.fix.cw.net -    0 |  289 |  289 |   54 |   56 |  108 |   55 |
        |           pr01.eqfr5.blizzardonline.net -    0 |  289 |  289 |   55 |   59 |  128 |   56 |
        |              ae1-br01-eqfr5.as57976.net -    4 |  249 |  240 |   62 |  101 | 4463 |   63 |
        |         et-0-0-2-br01-eqam1.as57976.net -    8 |  219 |  203 |   61 |  131 | 4784 |   62 |
        |                           137.221.78.77 -    0 |  289 |  289 |   57 |   60 |  166 |   62 |
        |                          185.60.112.158 -    0 |  289 |  289 |   57 |   58 |   66 |   62 |
        |________________________________________________|______|______|______|______|______|______|
           WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider



|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                         csp3.zte.com.cn -    0 |  309 |  309 |    0 |    0 |    4 |    0 |
|           loopback2004.med01.dsl.hol.gr -    0 |  309 |  309 |   10 |   10 |   14 |   10 |
|                            62.38.96.150 -    0 |  309 |  309 |   10 |   10 |   14 |   11 |
|                  ae3-100-ucr.ata.cw.net -    0 |  309 |  309 |   10 |   10 |   29 |   10 |
|                 70.2.2.195.in-addr.arpa -    0 |  309 |  309 |   51 |   53 |   85 |   51 |
|                             195.2.21.57 -    0 |  309 |  309 |   55 |   56 |  102 |   55 |
|                            195.2.27.174 -    0 |  309 |  309 |   44 |   44 |   63 |   44 |
|                    ae19-xcr1.fix.cw.net -    0 |  309 |  309 |   54 |   56 |  112 |   55 |
|           pr01.eqfr5.blizzardonline.net -    0 |  309 |  309 |   51 |   58 |  138 |   51 |
|                           137.221.80.35 -    0 |  309 |  309 |   59 |   64 |  231 |   60 |
|         et-0-0-2-br01-eqpa4.as57976.net -    3 |  276 |  269 |   59 |  107 | 3962 |   60 |
|               be1-pe2-eqpa4.as57976.net -    0 |  309 |  309 |   59 |   61 |  117 |   60 |
|                   No response from host -  100 |   62 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   62 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   62 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   62 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   62 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   62 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   62 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   62 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   62 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   62 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   62 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   62 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   62 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   62 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   62 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   62 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   62 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   62 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Could you also provide your system files to look into? The connection you have looks fine (the packet loss shown on the two IPs is normal at this time) so there could be something on the system causing this.

Once you have the system files generated, you can copy it over into a website like Pastebin and then provide the link to it using the </> symbol which is above the text box when typing on this forum :slight_smile:

msi link https://pastebin.com/YUUztha5
dxdiag https://pastebin.com/2FTM9Mm0

hope that helps

Thanks for providing those but it looks like the MSinfo is missing some information. Normally it would show programs and services running but in your link, that information is missing.

If you can try again to make the file and put it onto the Pastebin site it might hopefully show up that information which makes it easier to see if there could be potential problems.

https://pastebin.com/077UATGP
https://pastebin.com/Zx5qPsj3

Thank you in advance for your help Jingo, unfortunately pastebin doesnt let me paste everything so the 2 links above are the continued info from my original msi link. My mistake for not including them in the first place.

bump 10char

Ahoy! Super sorry about the delay in getting back to you on this.

Everything seems fine with the system files so it is puzzling why you are getting this issue. The only thing that seems to pop up is that your system is showing itself as out of date so do make sure you have all the latest Windows updates and that you have the latest drivers for your network adapter. More info on how to do that can be found here.

If that doesnt work though, do reach out to our technical team through a ticket for a closer look into things. You can use this direct link for a ticket.