Random disconnects

Hello. From few days i have a problem. I receive random disconnects all the time. Game just dc and voice chat kick me out. My internet doesnt stop at all and my net support said everything is okay at them. At last dc i was ingame and ping one of WoW ip - 185.60.112.157. At dc time ping connect was lost and received 4 timeouts and all other websites and programs didn`t lost connection again. Those disconnects are only from WoW. Please help me !

Disconnections like this can mean there’s something going on somewhere along your connection to the servers. Remember, you don’t actually connect directly, but your data travels through the wider EU network which can have issues anywhere on it :slight_smile:

The best place to start is to go through the connection troubleshooting issues here. These are steps that commonly fix issues like this and can help us work out what’s happening :slight_smile:

according to my last log all the packet loss bar 2! is happening on blizzards side even the huge lag spikes

| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
fritz.box - 0 2626 2626 0 1 14 5
ip-81-210-177-60.hsi17.unitymediagroup.d - 0 2626 2626 7 11 40 10
ip-81-210-177-60.hsi17.unitymediagroup.d - 1 2618 2616 11 19 142 15
84.116.190.94 - 0 2626 2626 11 18 168 13
pr01.eqfr5.blizzardonline.ne - 0 2626 2626 10 19 137 17
ae1-br01-eqfr5.as57976.ne - 2 2501 2474 14 34 4705 3079
et-0-0-2-br01-eqam1.as57976.ne - 4 2141 2065 0 269 4944 4897
137.221.65.75 - 3 2287 2233 0 214 4749 2858
137.221.78.53 - 0 2626 2626 14 21 138 16
137.221.66.47 - 1 2615 2612 11 18 53 15
185.60.112.157 - 0 2626 2626 13 17 34 17
________________________________________________ ______ ______ ______ ______ ______ ______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

After two days tests the situation is as follows - when i use voice chat from battle net i got all the time dc and random time lost of connection. When i don`t use it everything is normal. So…the problem is not at me or at my net provider…