Rated bg bug, solo shuffle unplayable

rated session reward still bugged at 44% since first week and no one do nothing again it… why player paying for this game? if they cant help? second thing is solo shuffle is unplayable, winning 4-2 or 5-1 getting 10 15 rating, losing 2-4 - 40 rating if im playing 3-3 i got 0 rating enemy healer with bigger rating got +30 wtf is this