Realm transfer not working

I am trying to transfer my character off of Golemagg to Mograine using the free character transfer service. It claims that I have mail which I do not. After some research it may be that my account was flagged for mail from an NPC (like the high executor that thanks you for destroying cauldrons) however I already received that mail and have emptied the mailbox. Are there other quests, such as from the pre patch event that send you mail after a delay? Or are there any other things that could be preventing mail from appearing?

Hmmm, wait for a couple hours and try again. If it is not solved, send a ticket to Blizzard.

I heard other people too complaining about this issue.

Maybe something like this?

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