I try to add a 60 gametime card and i got this error:
“Oops!
The code u entered cannot be claimed. Please check the code and try again.If u see this error again , please try again later, as the game or website may be undergoing maintenance.”
Or
“We cant process this code at this time. Please try again later”
I keep try over and over again for about 1h till now , still same prob, what happen?
Hi there Bruthal!
This can happen sometimes, what I would suggest trying first of all is another browser.
Secondly you should check the Game Card is for the correct Region, for EU game cards it should have a website link to the EU website, and for US cards it will link you to the US website (under the code). Should you have the wrong region code please contact Customer Support with a picture of the card + code and we can check for any possible solutions to this.
We can of course check the code, but I wouldn’t put it here on the forums obviously. Please reach out to Customer Support for further assistance with your Game Card.
I had the same issue with BFA, I have lodged a ticket with Blizzard :)! Im sure they will be able to rectify it. It is for EU region because I am from South Africa and its the only one we can use.