Long story short, I bought Shadowlands for the wrong region yesterday, trying to get a refund now, chose the category and when I click on the button “Continue” so it can scan if I can get a refund for anything at all nothing happens.
Problem could be that since I’m in EU it always drops me to the EU support page and that one works and tells me " None of your orders are eligible for refund". So I changed the address to US and that one is broken for me. The page loads, then refresh and that’s it. Tried different browser and different device, both got the same results.
Haven’t even started the game so it should be able to be refunded but… it’ll be pretttty challenging like this.
Already wrote to support but before I found out about this option so my ticket didn’t contain this problem and I have 3 days before the refund option is gone as far as I know.