People not refunding and quitting anyway, or playing without having fun because they think they have to at least get their money’s worth out of the game will not make the game better either.
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By rights, you have 0 claim. It becomes offically unrefundable when u use the product.
However if they do allow it
Any DF gear will be frozen any characters over 60 will be frozen,
To it unlocking, goodluck. There are people whove waited 2 weeks and still in queue due to this sorta stuff. The unlock feature seems very broken. So no garuntee there.
By rights I have indeed a claim to refund the game. It’s called the consumer law here. Blizz just makes it much easier to refund because they willingly don’t argue with that.
Also not sure how many people you think get a refund and then turn around within days or weeks to buy the expansion again. Don’t think that’ll be many. By the time people and that’s an IF, come back the backlog of tickets caused by the expansion release will have been whittled down enough to not take that long to process.
“We refund paid games or expansions within 14 days of purchase, as long as you haven’t played for more than two hours.”
OP already confirmed that the refund is confirmed and in process.
They were only asking if anyone knew more about the details about similar process.
I’m tired. Good night all and good luck 
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well if my soon 18 year old character get perma-effed even after a re-purchase my judgement will be harsh.
everyone should be warned the consequences are not clear. and not cool. i would very much like to continue that char in SL, but i can’t justify the purchase of DF to myself and i have to draw the line somewhere. where alts can be played, until perhaps DF is justified.
As far i know if you played more than two(2) hours you wont get a refund, i tried this myself after 7 hours of playing
I played more than 2 hours and still got my refund automatically, no GM intervention needed.
German consumer law gives me 14 days to return a product.
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Well i guess i got scammed then what can i say big surprise
I’m sorry to hear that, does your country not have consumer laws like this? 14 days is adquate to test something, 2 hours is certainly not.
Or depending on local laws. At least in my country, the standard 14 days applies to any “physical” product(probably the standard like in every EU country). While digital products tend to be… a bit more tricky.
Products are products.
Its not as tricky as you may think it is. People often try to evade laws. They have tried so on alot of occasions, when people involved CD keys and physical copies too. Yet, if you’re smart, you’re standing your ground and pointing finger at the laws.
You have rights.
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Exactly.
/10 chars
Hey. Not saying that its impossible but while not pointing directly at Blizzard but the is a reason why the big companies have a large lawyer army behind them usually.
Sometimes its better to just bite the bullet than start a 2-3 year long court-dating to prove that they should refund your “2 euro milk bottle”. And yeah…not exaggerating, companies can even be soo…nicky.
P.s At least not in my country. I am aware that its the national pastime for the average American consumer. 
Yes, and what makes you thhink companies that get courted will not have a lot more costs then theyr lawyers?
Companies like Sony and nintendo have been fined lots of money before. Alot of big companies have for violating this right. And it doesnt take super long either 
Ok. Maybe in your country the justice system works like a well oiled machine…but here.
I will probably reach my retirement age faster than I go through all that court circus.
That is why german law for example, has a 14 day return policy no questions asked and all companies -must- let the buyer know about this correctly or the 14 day return policy turns into a 12 months one.
There is literally no point for lawyers to get involved as the law is clear on this and any try to go against it will be stifled in its early stages.
So even then it will not take long to be resolved.
This is though for only online purchases. If you buy in a store then that’s a wholly different beast although many many many stores in germany adhere to the 14 day return policy of their own free will.
Always use paypal to buy games/access you get refund through them no problem
And that results in whatever game account being banned. Don’t suggest something, which in essence, is transaction fraud.
However, to the OP, the 14-day right to a refund, only applies if you’ve never touched the product, since it was purchased. This is something, which is mentioned within the EU laws, that were introduced like the right to withdrawal.
So if you’ve access the Dragonflight content since it’s purchase, then unfortunately you will not receive a refund.
No matter what laws your country has, it does not overwrite the European laws, which Blizzard is following in relation to the policies they have.
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like when i bought a new monitor and it came with dead pixels and i shipped it back 6 times, because every time i got back a used monitor with similar or worse problems. all kind of problems.
that was germany. most shady business iv ever experienced first hand. and stupid to boot, the shipping cost far exceeded the monitor value.
you will have touched the product. you actually have to touch the product to notice it’s flaws.
and anyway it’s 30 days here. the laws of eu do not apply here and laws in the country im which the product is being sold apply.
you are listening to companies who try to circumvent the law.
that doesn’t mean the buyer usually proceed with court order. at all. another fact companies take advantage of.
I’m not even going to argue about this case, Kyru.
But I can promise you, you will not get a refund, if the product “the expansion” has been played for more than 2 hours.
Also, “the laws of eu do not apply here”. I’m sure that is something that German government tells the European Union daily 
Please do look up the differences between digital product refunds and physical products refunds.
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