Hi,
I tried to understand the refund policy. In my pre-purchase of War Within, i have only used game time to end the campaign on dragonflight. DF was included in the pre-purchase. Does this count as use of benefits or am I eligible for a refund?
Hi,
I tried to understand the refund policy. In my pre-purchase of War Within, i have only used game time to end the campaign on dragonflight. DF was included in the pre-purchase. Does this count as use of benefits or am I eligible for a refund?
It depends on wether you used some of the included consumable components, like level boost, traders tenders and gametime* (*only in epic edition). If you used any of these, you might no longer be eligible for refund.
You can see whether or not you are eligible for a refund here
https://eu.battle.net/support/en/help/product/wow/166
Select refunds in support. It should bring up a list of available purchases. If it’s not listed, chances are you aren’t eligible but you could make a ticket to check.