Yesterday i was in westfall and saw a JDFSG name.
I wrote in the report box “Name looks weird, maybe bot, please check it out”
The next day
Seems blizzard do check reports
For a disabled bot, ten pops out.
Obviously a vain task, but also ones that takes a few clicks only and a couple of seconds to achieve, enough reasons for me to keep doing my part 
I’ve done that too. I even got the “congrats! well done!” letter in the mail, only to go to the same spot I last saw the bot I reported and the very same bot char was there, still farming.
This is so clearly not a priority for them it’s not even funny.
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They send you the lovely mail but it doesn’t mean they take actions.
I reckon it’s more about soothing your conscience, telling you that you’ve been heard and understood when it’s not really the case.
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Awwww that sucks.
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Dont hate on bots! Ive farmed grand marshal killing hunters in searing gorge 
They ban bots in banwaves so that botters cannot figure out what exposed them and adapt. I think the letter you received means the character was checked out, confirmed and labeled as a bot but will only be banned when Day X comes.
Since I don’t have any information to prove otherwise I’ll accept what you said being correct, they(Blizzard) claim as much anyway. It’s hard for any of us to know what is really going on unless we would have a reliable inside source at Blizzard.
My second point though still stands sadly. Whatever the plan is to deal with bots now, just clearly isn’t working. And we don’t see a rush to fix this predicament either…
If anything as a payer/player I feel like the responsibility of this task(dealing with RMT/bots) has been taken and thrown in the lap of the player base. This is not a good look.
Sadly it almost looks like they did the math and figured it would cost more to fight the RMT/bot problem seriously than to let it run and deal with it lightly.
You are absolutely right. Botting is an extremely difficult problem that plagues many games of many genres. Just hiring GMs would not be enough to solve it in 2025. There is currently no realistic general solution to it and there probably won’t be any in the foreseeable future.
you guys keep saying that, but in reality, all it takes is a few GMs per server to keep the vast majority of bots banned… possibly even just 1 GM per server would be enough, although he would probably be a bit overworked due to the sheer numbers of them, at least in the beginning.
when the botters realize they are losing money by token of constantly getting their accounts banned, they will invest less and less into their bot farm, and if the GM’s are consistent and vigorous enough about it, they will eventually go away completely.
if the bot can’t make enough gold to not only justify the sub fee, but also make profit, then its not worth doing it.
its about beating them out before they can make any profits.
the current method blizzard is using is incompetent to the point where one might have good reason to suspect foul play on blizzard’s part.
they are so ineffective at handling the problem that it almost looks like they are low-key allowing it, and possibly benefit from it themselves.
banning a wave of bots every 6 months is far beyond the point of “too late” because not only have the botters profitted at least 10 times over at that point from the botted account, but they also got more accounts ready to take the place of the ones that got banned - they simply re-activate the sub and unleash the bot into the wilds.
it is beyond unbelievable just how unwise blizzard are to the botters’ antics… these guys are planning 10 steps ahead of blizzard when it comes to their money printing business.
they are not only aware that their account might get banned, they’re counting on it!
hence the bots they keep in reserve for when that happens, in order to maximize bot uptime and profits rolling in.
fighting botters is an arms race, and blizzard is not just losing, they’re not just giving up, they’ve arrived at the point where they just shrug and just ignore the problem entirely.
will a gm or two hired solely to ban bots get rid of them all?
who knows.
but what we do know is that doing nothing isn’t exactly a solution either.