[Resolved] How do you get a Mythic Keystone in current patch?

I just completed a Mythic 0 dungeon, and everyone looted a keystone except myself. I don’t have any keystones in my inventory or bank.

Am I missing something here? Back in 9.0 and BFA all I needed to do to get a key was complete a M0.

Resolved: I contacted support and they made the NPC Ta’hsup give me a key on my next visit to him.

Talk to this NPC in Oribos, where the Vault is. He should give you a key if you don’t have one.

I have talked to him and he just says “Have you any interest in keystones”. No options appear for me.

Also I just did a 2nd dungeon and still no keystone.

You might have to contact gamemasters. Something’s bugged with your character.

If it doesn’t work in M0, just run a higher key. If I didn’t play m+ on an alt for a week, I always get one in some +15 a week later.

It could also be that you HAD a key, but deleted it. You won’t get a new one until wednesday then. Never delete keys, you can change them (random) at the end of a succesful run, if your key lvl is lower or the same of the succesfully timed dungeon.

You can’t delete keys.

I’ve never even had a key on my character this season to delete. My last key I owned was on a Paladin that i’ve not played on for a year.

Also I submitted a ticket to Blizzard, but they just gave me an automated response with the same advice in this thread. I’ve re-opened in hopes a human actually helps me.

Are you sure you don’t have a key in your bag? The icon of it has changed.

Yes. I even used the “Search” functionality, and my gf checked both my bag and bank incase I was missing it and she couldn’t find one either.

Edit: I just did a +2, still no keystone. My account or character is 100% bugged.

theres a guy near the great vault if you talk to him he will give you a key or lower your current key

ok thats wierd have you got a weekly vault pending maybe that will have a key in it?

I got a response from support. They sorted it for me and got Ta’hsup to give me a key.

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