I bought a subscription yesterday and I am trying to enter the world on my characters that I haven’t played with for many years. Next to each character’s name there is a cogwheel and if I click ‘Enter World’, a message saying “retrieving character list” pops and closes and, if I try again, another message saying “You cannot log in until the character update process you recently initiated is complete” pops.
I have been trying to ‘Enter World’ on any of my old characters for the last two days but no luck so far.
I deleted the cache folder and uninstalled/re-installed the battlenet but it didn’t work.
Please let me know if you have any idea.
Thank you in advance.