Returning player can't find characters or server

I wanted to come back but I’ve paid for my subscription and my characters are all missing and the server they was on doesn’t show up on my server list anymore but it’s still there for my friend. Server is: Bronzebeard What has happened to my account? I haven’t played in 2 years and all my characters was there when I played last!

Have you tried making a new character on Bronzebeard? This sometimes refreshes the character list.

Sorted the servers by A-Z and found it. logging into the server did refresh my character screen.

Thank you

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